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Modern Slavery Act

Secure Sensor Innovative Design Ltd - Modern Slavery Act

Slavery and Human Trafficking Statement



Introduction



The Modern Slavery Act 2015 (“act”) was introduced to help eradicate slavery, forced labour and human trafficking in the operations and supply chains of companies. This statement is made pursuant to Section 54, Part 6 of the act and includes information about Secure Sensor Innovative Design Ltd, our own operations and supply chains, and how we are approaching the eradication of slavery and human trafficking within our business.



Our commitment



Secure Sensor Innovative Design Ltd is committed to preventing and mitigating exploitation, bribery and corruption. We will not accept modern slavery, forced labour and human trafficking anywhere within our operations or supply chain. Our commitment is set out in further detail in our Modern Slavery policy.



What we do



We deliver IoT services and solutions to enable people to live independently in their own homes for longer and to monitor the environmental conditions of properties. Our work is UK wide, providing services and support to Local Authorities, Government Agencies, Housing Associations, universities, other national institutions and the general public.



Our operations



With a small number of direct employees, we are confident that our own operations are free of modern slavery, forced labour and human trafficking. Our staff work under comparable terms and conditions that are in accordance with UK employment law and adhere to the published Living Wage as a minimum.

We have a range of employment policies in place which ensure that our employees are fairly treated, supported, remunerated, and understand the behaviour expected by the organisation. These are detailed in our HR Policy Manual.



Supply chains and risk areas



The suppliers we use are primarily EU based.

We contract with a range of suppliers, from large international IT organisations to local companies. Companies providing manual or lower skilled workers to provide services are likely to be at greater risk of exploitation. Awareness raising amongst our employees is key to ensuring that these risk areas are recognised, and employees know what to do if they become aware of any concern associated with exploitation.



Due diligence



As part of our approach to maintaining a supply chain that is free of modern slavery, forced labour and human trafficking, we require all commercial organisations to confirm they have an anti-slavery statement.

Where such a statement does not exist (for example, where the bidder does not meet the act’s criteria for a statement to be produced), we require a statement from the bidder confirming that it is committed to and acts according to the moral principles of the act.



Through our standard contract we require suppliers to report any breach or suspected breach of the act associated with our contract to us immediately. We reserve our rights to terminate contracts with suppliers in the event that there is evidence of non-compliance with the act.

Procurement Policy

Secure Sensor Innovative Design Ltd - Procurement Policy

Introduction



At Secure Sensor Innovative Design Ltd we take social and environmental factors into consideration alongside financial factors in making decisions on the purchase of goods and the commissioning of services.



Our purchasing decisions should where practicably consider whole life cost and the associated risks and implications for society and the environment. Procurement can make a significant contribution to our goals of sustainable economic development and resource minimisation by ensuring that the goods and services we buy consider optimum environmental performance.



Our process also has a role to play in minimising any risk of social exploitation within the supply chain. We believe that this not only makes business sense, it also has the potential to improve the living and working standards of people around the world.



This policy clarifies the expectation that our staff and suppliers must have a natural respect for our ethical standards in the context of their own particular culture and that relationships with our suppliers are based on the principle of fair and honest dealings at all times. The same principle of fair and honest dealings must be extended to all others with whom our suppliers do business, including employees, sub-contractors and other third parties and their local communities.



Our Policy



Secure Sensor Innovative Design Ltd’s ethical supply chain policy requires that the ethical issues and social responsibility within supply chains are understood and addressed when managing business to business supplier relationships and through the purchasing of goods and services from our suppliers.



Upholding the principles of this policy is a shared responsibility between Secure Sensor Innovative Design Ltd and our suppliers and the policy will be adopted at senior and director level within the company.



We expect our suppliers to assign and accept similar responsibility.



Objectives



Sustainable Procurement



Our sustainability objective is to ensure continuous improvement in procurement decisions are made against delivering sustainable and ethical trading.



We seek to avoid adverse social and environmental impact in the supply-chain, the reduction of environmental impact from service operations and the purchase of products that meet recognised environmental standards.



Ethical Procurement



Our ethical objective is to ensure that people in the supply-chain are treated with respect and have rights with regard to employment including the rights to freely choose employment, freedom of association, payment of a living wage, working hours that comply with national laws, equal opportunities, recognised employment relationship, freedom from intimidation and to a safe and healthy working environment.



We require materials and products supplied to be REACH compliant and free from Conflict minerals.



We also require suppliers to comply with their National Laws in respect of;



Health and safety at work.



Employment law including;



minimum working age, discrimination in respect of race, gender, religion, disability, harassment and bullying etc.



Procurement process



We will use our purchasing power, where practicable, to influence and encourage suppliers to create a more reliable market for environmentally and ethically produced products and services.

Environmental and social factors shall be considered in the purchasing process. Specifically this includes considering what the product is made from, the product durability, where it is made and by whom, the efficiency of the product during use and the processes involved in its production and distribution, what the disposal requirements are and if it can be reused or recycled.



Responsibility and Authority



Responsibility for adherence to this policy rests with the Board of Directors

Directors are responsible for implementing the policy in the everyday activities of their relevant departments.

Managers are responsible for implementing the policy in the everyday activities of their operations.

User License Agreement

Secure Sensor Innovative Design Ltd - User License Agreement

IMPORTANT: PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THIS SOFTWARE. THIS LICENSE PROVIDES IMPORTANT INFORMATION CONCERNING SECURE SENSOR INNOVATIVE DESIGN LTD CLOUD SERVICES, PROVIDES YOU WITH A LICENSE TO USE SECURE SENSOR INNOVATIVE DESIGN LTD CLOUD SERVICES AND CONTAINS WARRANTY AND LIABILITY INFORMATION.BY USING SECURE SENSOR INNOVATIVE DESIGN LTD CLOUD SERVICES, YOU ARE ACCEPTING SECURE SENSOR INNOVATIVE DESIGN LTD CLOUD SERVICES 'AS IS' AND AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT.IN NO EVENT WILL THE AUTHORS BE HELD LIABLE FOR ANY DAMASES ARISING FROM THE USE OF SECURE SENSOR INNOVATIVE DESIGN LTD CLOUD SERVICES. IF YOU DO NOT WISH TO DO SO, DO NOT USE SECURE SENSOR INNOVATIVE DESIGN LTD CLOUD SERVICES.

1. LICENSE

This license provides you with limited rights to use Secure Sensor Innovative Design Ltd Cloud Services. Secure Sensor Innovative Design Ltd retain all ownership, right, title and interest in, to and of Secure Sensor Innovative Design Ltd Cloud Services and all copies of it. All rights not specifically granted in this license, including domestic and international copyrights, are reserved Secure Sensor Innovative Design Ltd.

By receiving, opening the file package, and/or using Secure Sensor Innovative Design Ltd Cloud Services, you agree that this End User License Agreement (EULA) is a legally binding and valid contract and agree to be bound by it. You agree to abide by the intellectual property laws and all of the terms and conditions of this Agreement.

Unless you have a different license agreement signed by Secure Sensor Innovative Design Ltd Cloud Services, your use of Secure Sensor Innovative Design Ltd Cloud Services indicates your acceptance of this license agreement and warranty.

Subject to the terms of this Agreement, Secure Sensor Innovative Design Ltd grants to you a limited, non-exclusive, non-transferable license, without right to sub-license, to use Secure Sensor Innovative Design Ltd Cloud Services in accordance with this Agreement and any other written agreement with Secure Sensor Innovative Design Ltd. Secure Sensor Innovative Design Ltd does not transfer the title of Secure Sensor Innovative Design Ltd Cloud Services to you; the license granted to you is not a sale. This agreement is a binding legal agreement between Secure Sensor Innovative Design Ltd and the purchasers or users of the Secure Sensor Innovative Design Ltd Cloud Services.

If you do not agree to be bound by this agreement, remove Secure Sensor Innovative Design Ltd Cloud Services from your device.

2. DISTRIBUTION

Secure Sensor Innovative Design Ltd Cloud Services and the license herein granted shall not be copied, shared, distributed, re-sold, offered for re-sale, transferred or sub-licensed in whole or in part. For information about redistribution of Secure Sensor Innovative Design Ltd Cloud Services, contact Secure Sensor Innovative Design Ltd.

3. USER AGREEMENT

3.1 Use

This license allows you to use Secure Sensor Innovative Design Ltd Cloud Services on a single device. If you wish to use Secure Sensor Innovative Design Ltd Cloud Services on more than one device, you must license another copy of Secure Sensor Innovative Design Ltd Cloud Services. You shall not allow others to use, copy or evaluate copies of Secure Sensor Innovative Design Ltd Cloud Services.

3.2 Use Restrictions

You shall use Secure Sensor Innovative Design Ltd Cloud Services in compliance with all applicable laws and not for any unlawful purpose. Without limiting the foregoing, use, display or distribution of Secure Sensor Innovative Design Ltd Cloud Services together with material that is pornographic, racist, vulgar, obscene, defamatory, libelous, abusive, promoting hatred, discriminating or displaying prejudice based on religion, ethnic heritage, race, sexual orientation or age is strictly prohibited.

Unless Secure Sensor Innovative Design Ltd has authorised you to distribute Secure Sensor Innovative Design Ltd Cloud Services, you shall not make or distribute copies of the Secure Sensor Innovative Design Ltd Cloud Services or transfer Secure Sensor Innovative Design Ltd Cloud Services from one device to another. You shall not decompile, reverse engineer, disassemble, include in other software, or translate Secure Sensor Innovative Design Ltd Cloud Services, or use Secure Sensor Innovative Design Ltd Cloud Services for any commercial purposes. You shall not modify, alter, change or otherwise make any modification to Secure Sensor Innovative Design Ltd Cloud Services or create derivative works based upon Secure Sensor Innovative Design Ltd Cloud Services. You shall not assign, sell, share, loan, rent, lease, borrow, resell, sub-license, assign, network, distribute or otherwise transfer Secure Sensor Innovative Design Ltd Cloud Services or this license. Any attempt to do so shall be void and of no effect.

If any person other than yourself uses Secure Sensor Innovative Design Ltd Cloud Services registered in your name, regardless of whether it is at the same time or different times, then this agreement is being violated and you are responsible for that violation.

3.3 Copyright Restriction

This Software contains copyrighted material, trade secrets and other proprietary material. You shall not, and shall not attempt to, modify, reverse engineer, disassemble or decompile Secure Sensor Innovative Design Ltd Cloud Services. You shall not remove or obscure Secure Sensor Innovative Design Ltd copyright, trade mark or other proprietary notices from any of the materials contained in this package or downloaded together with Secure Sensor Innovative Design Ltd Cloud Services. Nor can you create any derivative works or other works that are based upon or derived from the Secure Sensor Innovative Design Ltd Cloud Services in whole or in part.

Secure Sensor Innovative Design Ltd's name, logo and graphics files that represent the Secure Sensor Innovative Design Ltd Cloud Services shall not be used in any way to promote products developed with Secure Sensor Innovative Design Ltd Cloud Services. Secure Sensor Innovative Design Ltd retain sole and exclusive ownership of all right, title and interest in and to Secure Sensor Innovative Design Ltd Services and all Intellectual Property rights relating thereto.

Copyright law and international copyright treaty provisions protect all parts of Secure Sensor Innovative Design Ltd Cloud Services, products and services. No program, code, part, image, audio sample, or text may be copied or used in any way by the user except as intended within the bounds of the single user program. All rights not expressly granted hereunder are reserved for Secure Sensor Innovative Design Ltd.

3.4 Limitation of Responsibility

You will indemnify, hold harmless, and defend Secure Sensor Innovative Design Ltd, its employees, agents and distributors against any and all claims, proceedings, demand and costs resulting from or in any way connected with your use of Secure Sensor Innovative Design Ltd's Software.

In no event (including, without limitation, in the event of negligence) will Secure Sensor Innovative Design Ltd, its employees, agents or distributors be liable for any consequential, incidental, indirect, special or punitive damages whatsoever (including, without limitation, damages for loss of profits, loss of use, business interruption, loss of information or data, or pecuniary loss), in connection with or arising out of or related to this Agreement, Secure Sensor Innovative Design Ltd Cloud Services or the use or inability to use Secure Sensor Innovative Design Ltd Cloud Services or the furnishing, performance or use of any other matters hereunder whether based upon contract, tort or any other theory including negligence.

Secure Sensor Innovative Design Ltd’s entire liability, without exception, is limited to the customers' reimbursement of the purchase price of Secure Sensor Innovative Design Ltd Cloud Services (maximum being the lesser of the amount paid by you and the suggested retail price as listed by Secure Sensor Innovative Design Ltd) in exchange for the return of the software, all copies, registration papers and manuals, and all materials that constitute a transfer of license from the customer back to Secure Sensor Innovative Design Ltd.

3.5 Warranties

Except as expressly stated in writing, Secure Sensor Innovative Design Ltd make no representation or warranties in respect of Secure Sensor Innovative Design Ltd Cloud Services and expressly excludes all other warranties, expressed or implied, oral or written, including, without limitation, any implied warranties of merchantable quality or fitness for a particular purpose.

3.6 Governing Law

This Agreement shall be governed by the law of the United Kingdom applicable therein. You hereby irrevocably attorn and submit to the non-exclusive jurisdiction of the courts of United Kingdom therefrom. If any provision shall be considered unlawful, void or otherwise unenforceable, then that provision shall be deemed severable from this License and not affect the validity and enforceability of any other provisions.

3.7 Termination

Any failure to comply with the terms and conditions of this Agreement will result in automatic and immediate termination of this license. Upon termination of this license granted herein for any reason, you agree to immediately cease use of Secure Sensor Innovative Design Ltd Cloud Services and destroy all copies of Secure Sensor Innovative Design Ltd Cloud Services supplied under this Agreement. The financial obligations incurred by you shall survive the expiration or termination of this license.

4. DISCLAIMER OF WARRANTY

4.1. You expressly understand and agree that your use of the application is at your sole discretion and risk and that the application is provided as is and as available without warranty of any kind.

4.2. You are solely responsible for any damage to your mobile device, or other device, or loss of data that results from such use.

4.3. This software and the accompanying files are sold "as is" and without warranties as to performance or merchantability or any other warranties whether expressed or implied. This disclaimer concerns all files generated and edited by Secure Sensor Innovative Design Ltd Cloud Services as well.

4.4. These cloud services are not intended for use in the operation of nuclear facilities, life support systems, emergency communications, aircraft navigation or communication systems, air traffic control systems, or any other activities in which the failure of the application could lead to death, personal injury, or severe physical or environmental damage.

5. CONSENT OF USE OF DATA

You agree that Secure Sensor Innovative Design Ltd may collect and use information gathered in any manner as part of the product support services provided to you, if any, related to Secure Sensor Innovative Design Ltd Cloud Services. Secure Sensor Innovative Design Ltd may also use this information to provide notices to you which may be of use or interest to you.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
Secure Sensor Innovative Design Ltd processes data for the following reasons:

To help improve the living conditions for people in the premises being monitored.

To let landlords and other third parties maintain property in good condition.

To detect if alarm systems require maintenance.

To allow impaired individuals to live independently for longer, through use of personal alarms and health related sensing and monitoring.

To assist care providers to improve their care provision.

To allow relatives and nominated friends of people receiving care to see the are living in good conditions and are being looked after.

The lawful basis for processing personal data as set out in Article 6 of the GDPR, is Legitimate Interests

Copyright (c) 2013 Secure Sensor Innovative Design Ltd
ALL RIGHTS RESERVED

Privacy Policy

Secure Sensor Innovative Design Ltd - Privacy Policy

​Effective date: 31/08/2017



Secure Sensor Innovative Design Ltd (“us”, “we”, or “our”) operates a service (‘the Service’) to a) help support care in the home and within care providers and b) maintain healthy living conditions within properties.



This document informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.



We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.



Definitions



The Service

The Service means the website, database, dashboard, mobile applications and all associated devices (sensors, communications units and network components) operated by Secure Sensor Innovative Design Ltd.



Personal Data

Personal Data means data about a living individual who can be identified from the data (or from the data and other information either in our possession or likely to come into our possession).



Usage Data

Usage Data is data collected automatically, either generated through using the Service or from the Service infrastructure itself (for example, the duration of a page visit).



Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).



Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.



Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.



We may use various Service Providers in order to process your data more effectively and to provide the Service.



Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

​​

Information Collection and Use



We collect different types of information for various purposes to provide and improve our service to you.



Types of Data Collected:



PERSONAL DATA



While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:



Name, Address, Date Of Birth, Cookies and Usage Data



USAGE DATA



We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).



This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.



When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.



LOCATION DATA



We may use and store information about your location (in addition to the address required for Personal Data) if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service.



You can enable or disable location services when you use our Service at any time, through your mobile device (phone or tablet) and computer settings.





Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)



Secure Sensor Innovative Design Ltd processes data for the following reasons:



To help improve the living conditions for people in the premises being monitored

To let landlords and other third parties maintain property in good condition

To detect if alarm systems require maintenance

To allow impaired individuals to live independently for longer, through use of personal alarms and health related sensing and monitoring

To assist care providers to improve their care provision

To allow relatives and nominated friends of people receiving care to see they are living in good conditions and are being looked after.



The lawful basis for processing personal data as set out in Article 6 of the GDPR is
Legitimate Interests.





Retention of Data



Secure Sensor Innovative Design Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.



Secure Sensor Innovative Design Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.





Transfer of Data



Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.



If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.



Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.



Secure Sensor Innovative Design Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to any organisation or country unless there are adequate controls in place including the security of your data and other personal information.



Disclosure of Data



Legal Requirements



Secure Sensor Innovative Design Ltd may disclose your Personal Data in the good faith that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of Secure Sensor Innovative Design Ltd

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability





Security of Data



The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.





“Do Not Track” Signals



We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.



You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.





Your Data Protection Rights Under General Data Protection Regulation (GDPR)



If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Secure Sensor Innovative Design Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.



If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at support@safehouse.technology.



In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Secure Sensor Innovative Design Ltd relied on your consent to process your personal information.



Please note that we may ask you to verify your identity before responding to such requests.



You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).





Service Providers



We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.



These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.





Analytics



We may use third-party Service Providers to monitor and analyse the use of our Service.



Google Analytics



Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.



For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/





Payments



We provide paid products and services within the Service. We use third-party services for payment processing (e.g. payment processors).



We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.



The payment processors we work with are:



Apple Store In-App Payments



Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/





Google Play In-App Payments



Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/





PayPal



Their Privacy Policy can be viewed at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev





Links to Other Sites



Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.



We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.



Children’s Privacy



Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.





Changes to This Privacy Policy



We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.



We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.



Contact Us



If you have any questions about this Privacy Policy, please contact us using the details on the Contact page.